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A repair technician might work in a corporate information technology department, a central service center, or a retail computer sales environment. A public sector technician might work in the military, national security or law enforcement communities, health or public safety field, or an educational institution.

Despite the vast variety of work environments, all computer technicians perform similar physical and investigative processes, including technical support. Experienced technicians might specialize in fields such as data recovery, system administration, or information systems. Some technicians are self-employed or own a firm that provides.

Some are subcontracted as freelancers or consultants. This type of technician ranges from hobbyists and enthusiasts that volunteer or make a little side money, to those who work professionally in the field. Computer malfunctions can range from a minor setting that is incorrect, to spyware, viruses, and as far as replacing hardware and an entire operating system.

Some technicians provide on-site services usually at an hourly rate. Others can provide services off-site, where the client can drop off at the repair shop. Some have pickup and drop off services for convenience. Some technicians may also take back old equipment for recycling (In the EU, this is required under WEEE rules).